Welcome to Fresh Fusion! These Terms and Conditions (“Terms”) govern your use of our website at https://fusionfoood.com and the catering and event services we provide. By accessing our site or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services

Fresh Fusion provides catering services for private and corporate events, including South Indian fusion menus and customized food experiences. We reserve the right to refuse service for any order that does not comply with our internal policies or scheduling limitations.

2. Booking and Orders

  • All event bookings must be made in advance via our website, email, or phone.
  • Orders are confirmed only upon receipt of a deposit or full payment as agreed.
  • You are responsible for providing accurate event details (date, location, number of guests, dietary requirements, etc.).
  • Last-minute changes may not be accommodated and may incur additional charges.

3. Pricing and Payment

  • Prices listed on our website or discussed via quotation are subject to change based on market rates and availability.
  • A deposit (typically 50%) may be required to confirm your booking. Full payment is due before or on the day of the event unless otherwise agreed in writing.
  • Accepted payment methods include UPI, bank transfer, credit/debit card, or cash (as agreed).

4. Cancellation & Refund Policy

  • Please refer to our Return and Refund Policy for full details on cancellations and refund eligibility.
  • Cancellations made less than 48 hours before the event may not be eligible for a refund.

5. Intellectual Property

All content on this website—including text, images, logos, recipes, and branding—is the property of Fresh Fusion unless otherwise stated. Unauthorized use, reproduction, or distribution is strictly prohibited.

6. Customer Responsibilities

By booking our services, you agree to:

  • Ensure the event venue is accessible, safe, and suitable for food setup and delivery.
  • Communicate any dietary restrictions or allergies at the time of booking.
  • Treat our staff and vendors respectfully at all times.

7. Limitation of Liability

Fresh Fusion is not liable for:

  • Any allergic reactions or adverse effects unless proper dietary information was provided in advance.
  • Event disruptions due to circumstances beyond our control (e.g., weather, power outages, acts of God).
  • Delays or issues resulting from incorrect information provided by the customer.

8. Disclaimer

All information on the website is provided “as is.” We make no warranties or guarantees, express or implied, regarding the availability, accuracy, or reliability of our services or website content.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Changes to Terms

We may update or revise these Terms at any time without prior notice. Your continued use of the website or our services constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Your State/Country], and any disputes will be subject to the exclusive jurisdiction of its courts.